# Accounts-receivable follow-through for B2B operators

The aging desk. An agent runs the aging desk: it packs accepted terms, invoice status, and prior promises, then drafts the next follow-through. A controller or office manager accepts every outbound note. Helixfield will not install an unsupervised voice collector or a bot that invents payment plans.

Owner: A controller or office manager
First buy: Field Survey $9,500, then a $24,000 Single Agent Install

Cash is the quiet mid-market crisis: invoices go out, follow-up waits for Friday, and productized collectors now offer unsupervised voice. The exciting version for a company that cares about the relationship is coverage — every invoice gets a packed note — without a stranger calling the best account.

Cash is the quiet crisis in mid-market companies. Invoices go out. Follow-up waits for Friday. The person who knows the customer’s terms is in a meeting. Productized “agentic collections” vendors now sell autonomous dunning, SMS, and voice. Some of that is useful. A lot of it is a stranger calling your best account.

Helixfield’s version is narrower and, for an operating company that cares about the relationship, more exciting. The bot never improvises a threat, a discount, or a payment plan. It packs what you already agreed. It drafts the next note in your voice. A human who can live with the relationship hits send.

Market write-ups in 2026 talk about DSO movement when routine follow-up actually happens. Helixfield will not promise you a twelve-day DSO cut. We will install a loop that makes the follow-up exist, with accepted terms in the graph, so cash work is no longer a heroic inbox.

## Who this is for

- B2B operators with net terms and one person who currently chases aging.
- A controller or office manager who will accept every outbound note.
- Firms that will not trade a relationship for an autonomous dunning call.

## How you know it is working

- Open invoices that received a packed, accepted follow-through this week.
- Disputes and VIP accounts routed to a human before a draft is sent.
- Your own aging, measured by you. Helixfield will not quote a DSO guarantee.

## Watch

Open invoices and aging buckets are read from the ledger you already use. The bot does not invent balances.

## Pack

Accepted terms, last promise-to-pay, disputes, and “do not chase this account” rules come from the graph before any draft.

## Draft

A follow-through note is written for the right bucket: reminder, firm, or escalate-to-human. Tone is yours. Numbers are accepted facts only.

## Accept and ingest

The controller sends or kills the draft. New promises, disputes, and “call me” facts write back. The next pack sees them.

## Questions

### What is an aging-desk agent?

It is an agent that packs accepted invoice terms and drafts the next AR follow-through. A named controller or office manager accepts every outbound note. It is not an unsupervised collections caller.

### Will this reduce our DSO?

Follow-through that actually happens is how DSO moves. Helixfield will not quote a guaranteed day-cut. Vendors who sell autonomous collectors often do. We install a governed loop and tell you to measure your own aging.

### Can the bot call customers?

Helixfield will not install unsupervised voice collections. If a later loop needs a click-to-call assist for a human, that is a different, written scope.

### How much does the aging desk cost?

Field Survey $9,500. Single Agent Install $24,000. Shared Loop & Graph $36,000 if billing and disputes must share memory. Seats and ledger tools stay on your bill.

### Is this only for manufacturers?

No. Any mid-size B2B company with net terms and a person who currently chases inboxes can name this loop — professional firms, distributors, property managers, membership offices.