# Governance — humans accept, agents draft

Agents draft. Named humans accept material facts and outbound work. Vendor seats and the graph stay in the client tenant. Helixfield will not guarantee ROI or a DSO cut, and will not install unsupervised professional advice.

### Who accepts Helixfield agent output?

A named human. Agents draft. Material facts stay proposed until that person accepts them. Client-facing output stays drafted until someone says send. At Helixfield, a principal sends every outbound note. After launch, your named owner does the same on your loop.

### Do we own the system Helixfield installs?

The graph, runbook, permission model, and configs sit in your environment. Vendor seats and API usage stay in your name and on your bill. You keep the Field Survey even if you do not buy an install. Helixfield keeps its general method. Exact deliverables are those in the accepted SOW.

### Does Helixfield guarantee ROI or a DSO cut?

No. Helixfield will not publish a guaranteed collections, close-rate, or first-year ROI figure. The Field Survey names one success metric you already believe. Evaluation is on live work.

### What will Helixfield refuse to install?

Unsupervised legal, tax, clinical, or collections advice to the public. A chatbot with no owner. A rollout that invents prices. Empty “we need AI” work with no named loop.